FAQ
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FAQ

How do I check in?

To ensure total privacy and true getaway vibes, we designed The Jeff to be entirely self-service. Upon booking your room, you’ll get a unique code that gives you access to your room, plus entrance to Common House and ACAC.

Checking into the hotel is easy. Once you’ve reached The Jefferson Theater, go to the left of the main entrance of the Jefferson Theater and you’ll find a glass door to the left with the Jeff Hotel signage.  Enter the key code you received upon booking, and your stay has officially begun.

How do I check out?

Simply pack your bags and walk out the door. Your unique entry code expires with your stay.

Where do I park?

Purchase of each room comes with a 2-day parking voucher at the City’s Water Street parking garage  – about a 3-minute walk from the entrance. Being on a pedestrian mall the hotel has no on-site parking, but we think that having C’ville’s most popular bars, restaurants and music venues mere steps away is a great trade-off!

Is the hotel handicap accessible?

The Jeff Hotel is located in an historic building above the nationally renowned Jefferson Theater and has no elevator. Each room is only accessible via stairs, in some cases multiple flights.